Last updated: November 27, 2025
Print Apparel Canada (“Print Apparel”, “we”, “our”, or “us”) operates this website and store, including all information, content, features, tools, products, and services made available through it (the “Services”). Our store is hosted on Shopify, which provides the technology that enables us to operate the Services.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit the website, make a purchase, interact with the Services, or communicate with us.
By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.
⸻
1. Personal Information We Collect
“Personal information” means information that identifies or can reasonably be linked to you.
Depending on your activity and location, we may collect the following categories of personal information:
Contact Information
• Name
• Billing and shipping addresses
• Email address
• Phone number
Payment & Financial Information
• Payment card details (processed securely by Shopify)
• Transaction details
• Order confirmations
Account Information
• Username and password
• Preferences, saved items, and settings
Order & Transaction Information
• Items viewed or added to cart
• Purchases, returns, exchanges, cancellations
• Order history
Communications
• Messages sent to customer support
• Responses to surveys or marketing messages
Device & Technical Information
• IP address
• Browser type
• Device identifiers
• Network information
Usage Information
• How you browse and interact with the website
• Pages viewed
• Time spent and navigation behavior
We may also create inferences based on this information to tailor the Services to you.
⸻
2. Sources of Personal Information
We collect information from:
Directly from You
When you create an account, make a purchase, contact us, or participate in promotions.
Automatically Through the Services
Through cookies, pixels, and similar technologies when you browse the website.
Shopify and Service Providers
Who support payment processing, analytics, customer support, fulfillment, and advertising.
Business Partners or Third Parties
When they provide authorized data related to your activity.
⸻
3. How We Use Personal Information
To Provide and Improve the Services
• Process orders and payments
• Fulfill and ship orders
• Manage accounts
• Handle returns and exchanges
• Remember preferences
• Recommend products
• Improve website functionality
Marketing and Advertising
• Send promotional emails
• Offer personalized product recommendations
• Display targeted advertisements
Security and Fraud Prevention
• Authenticate accounts
• Detect and investigate fraudulent activity
• Maintain a secure shopping environment
Customer Support
• Respond to inquiries
• Assist with orders
• Maintain customer relationships
Legal Compliance
• Respond to legal requests
• Fulfill regulatory obligations
• Enforce Terms of Service
⸻
4. How We Disclose Personal Information
We may share your information with:
Shopify
Who powers our store and processes personal data necessary to operate the Services.
Vendors and Service Providers
Including those who handle:
• Payment processing
• Fulfillment and shipping
• Data storage
• Analytics
• Marketing
• Customer support
Business and Advertising Partners
For targeted advertising and marketing services.
With Your Consent
When you request us to share information, such as with shipping carriers or social media integrations.
Corporate Affiliates
Within our business group.
Business Transactions
In the event of a merger, transfer, or sale of assets.
Legal and Safety Requirements
When required to comply with law or protect rights.
⸻
5. Relationship With Shopify
Shopify collects and processes personal data to operate and improve the Services.
Shopify may also use aggregated data from interactions with multiple merchants.
For more information, visit:
https://privacy.shopify.com
Depending on your location, you may exercise privacy rights through Shopify’s Privacy Portal.
⸻
6. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy or security practices of external sites.
Review their policies before submitting any information.
⸻
7. Children’s Privacy
The Services are not intended for children under the age of majority.
We do not knowingly collect personal information from minors.
If a child has submitted information, contact us to request deletion.
⸻
8. Security and Data Retention
We use reasonable safeguards to protect personal information, but no method is completely secure.
We retain personal information only as long as necessary to:
• Provide the Services
• Maintain your account
• Comply with legal requirements
• Resolve disputes
• Enforce policies
⸻
9. Your Rights and Choices
Depending on your location, you may have rights to:
• Access your personal information
• Request deletion
• Request corrections
• Receive a copy (data portability)
• Opt out of marketing communications
You may exercise these rights by contacting us.
We may verify your identity before processing certain requests.
⸻
10. International Transfers
We may transfer personal information outside Canada.
When doing so, we use recognized legal mechanisms such as Standard Contractual Clauses.
⸻
11. Updates to This Privacy Policy
We may update this Privacy Policy as needed.
Revisions will be posted with an updated “Last updated” date.
⸻
12. Contact Us
For questions or privacy requests, contact:
Print Apparel Canada Inc.
Email: support@printapparel.ca
Address: 5700 Yonge Street, Suite 200, North York, ON, M2M 4K2, Canada
